LEARN MORE
Have a question for us? Please don’t hesitate to reach out!
DO YOU OFFER INTERNATIONAL SHIPPING?
Yes!
We ship worldwide. Rates and times are calculated at checkout.
We ship worldwide. Rates and times are calculated at checkout.
IN GENERAL, HOW LONG WILL SHIPPING TAKE?
We’re committed to getting your order to you as quickly as possible. 💌
Because each of our pieces is made to order with care and intention—i.e., our pieces are not mass-produced—most are ready to ship within 3 business days.
Estimated delivery: 5–10 business days after production, depending on your location.
Because each of our pieces is made to order with care and intention—i.e., our pieces are not mass-produced—most are ready to ship within 3 business days.
Estimated delivery: 5–10 business days after production, depending on your location.
IS TRACKING AVAILABLE?
Yes!
After you’ve placed your order, you’ll receive a confirmation email from us. From there, we’ll send you a separate email containing tracking information once your order has shipped and is on its way to you.
After you’ve placed your order, you’ll receive a confirmation email from us. From there, we’ll send you a separate email containing tracking information once your order has shipped and is on its way to you.
WHAT DO YOU MEAN BY ‘MADE TO ORDER’?
All of our pieces are created just for you. 🎁
In other words, we create each piece only after you’ve ordered it. Instead of mass-producing thousands of items that sit in a warehouse, we’ve prioritized an approach that enables us to celebrate the Women of Letters community while also growing sustainably as a small business and doing our part to help reduce waste.
In other words, we create each piece only after you’ve ordered it. Instead of mass-producing thousands of items that sit in a warehouse, we’ve prioritized an approach that enables us to celebrate the Women of Letters community while also growing sustainably as a small business and doing our part to help reduce waste.
WHAT IS YOUR REFUND & RETURN POLICY?
We stand behind the quality of our pieces.
If your order arrives damaged or with a manufacturing issue, we’ll make it right: simply contact us within 14 days of delivery with a photo, and we’ll provide a replacement or refund—no questions asked.
Otherwise, because everything is made to order, all sales are considered final. (e.g., We’re unable to accept returns or exchanges for reasons such as preferring a different style than what was initially ordered.)
If your order arrives damaged or with a manufacturing issue, we’ll make it right: simply contact us within 14 days of delivery with a photo, and we’ll provide a replacement or refund—no questions asked.
Otherwise, because everything is made to order, all sales are considered final. (e.g., We’re unable to accept returns or exchanges for reasons such as preferring a different style than what was initially ordered.)
DO YOU OFFER DISCOUNTS ON BULK ORDERS?
I’D LIKE TO SELL YOUR PIECES IN MY STORE.
Hooray! We’re always excited about opportunities to connect with new retail partners.
Please get in touch via [email] and we’ll go from there.
Please get in touch via [email] and we’ll go from there.
I’D LIKE TO BECOME A BRAND AMBASSADOR.
Hooray! We’re always excited about opportunities to connect with new brand ambassadors.
Please get in touch via [email] and we’ll go from there.
Please get in touch via [email] and we’ll go from there.
MY QUESTION ISN’T ANSWERED HERE.
Please don’t hesitate to reach out. We’ll be glad to help: [email].
CURRENT PROMOTIONS
FREE SHIPPING ON ORDERS OVER $75 USD
Offer eligibility: free standard shipping is available on orders totalling $75 USD (or equivalent in your currency) or more, before taxes and after any discounts.
Shipping method: standard ground shipping, with an estimated delivery time of 5–10 business days after production (depending on your location).
Promotional period: this offer is ongoing but is subject to change or be revoked at any time.
Limitations: offer may not be applied retroactively to previous orders.
Shipping method: standard ground shipping, with an estimated delivery time of 5–10 business days after production (depending on your location).
Promotional period: this offer is ongoing but is subject to change or be revoked at any time.
Limitations: offer may not be applied retroactively to previous orders.